Chuck Kuhn's Asia in Photos: United takes its jobs back from India-13 February, 2009

Thursday, February 12, 2009

United takes its jobs back from India-13 February, 2009

WASHINGTON - United Airlines has confirmed that it is closing its call centre in India and transferring 165 jobs to the United States. The move came about a month after UAL Corp, parent of the third biggest North American carrier, said it was cutting 1,000 more jobs, pushing the total to 9,000 by year's end, to help stem losses. The jobs in India will be transferred to call centres in Chicago and Honolulu, and filled by workers who now handle reservations, the Chicago-based airline said. Beginning in April, it said the workers will add customer-relations duties, said Robin Urbanski, airline spokesman. AFP reports that United shipped the call centre positions to India about three years ago as part of a trend by US companies to move such functions overseas to save costs.

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They say "

“I can’t say what made me fall in love with Vietnam - that a woman’s voice can drug you; that everything is so intense. The colors, the taste, even the rain. Nothing like the filthy rain in London. They say whatever you’re looking for, you will find here. They say you come to Vietnam and you understand a lot in a few minutes, but the rest has got to be lived. The smell: that’s the first thing that hits you, promising everything in exchange for your soul. And the heat. Your shirt is straightaway a rag. You can hardly remember your name, or what you came to escape from. But at night, there’s a breeze. The river is beautiful. You could be forgiven for thinking there was no war; that the gunshots were fireworks; that only pleasure matters. A pipe of opium, or the touch of a girl who might tell you she loves you. And then, something happens, as you knew it would. And nothing can ever be the same again.”
― Graham Greene, The Quiet American

Tips on Travel to Vietnam

It's always warm in Southeast Asia apart from high mountains, so leave the heavy clothing at home. Cotton and breathable fabrics are always better than synthetics -- although cotton does wrinkle a lot when traveling! December through April is roughly the dry season in that region, although it can still rain a little. December is a good time to go in terms of temperature -- cooler than in the humid summertime. Either way, wearing more clothing (shirt sleeves and long pants) is always more respectful towards the Asian culture, especially when visiting temples and rural areas.