Chuck Kuhn's Asia in Photos: Hotline to help cut red tape

Thursday, February 21, 2008

Hotline to help cut red tape

The government Wednesday launched a round-the-clock hotline to inform callers about administrative formalities in three languages in a measure to combat red tape.
The public can dial 19001715 to find out in Vietnamese, Thai, or H’Mong how to complete some 80 different types of paperwork relating to family registers, land and house ownership, and others.
They can also leave complaints and feedback at the number for the Ministry of Home Affairs.
The service, known as Vietnam Administrative Procedures Gateway, costs VND500 per minute.
It has been created by NGO ActionAid Vietnam and market research and consulting company Markcom with support from the Ministry of Home Affairs.

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They say "

“I can’t say what made me fall in love with Vietnam - that a woman’s voice can drug you; that everything is so intense. The colors, the taste, even the rain. Nothing like the filthy rain in London. They say whatever you’re looking for, you will find here. They say you come to Vietnam and you understand a lot in a few minutes, but the rest has got to be lived. The smell: that’s the first thing that hits you, promising everything in exchange for your soul. And the heat. Your shirt is straightaway a rag. You can hardly remember your name, or what you came to escape from. But at night, there’s a breeze. The river is beautiful. You could be forgiven for thinking there was no war; that the gunshots were fireworks; that only pleasure matters. A pipe of opium, or the touch of a girl who might tell you she loves you. And then, something happens, as you knew it would. And nothing can ever be the same again.”
― Graham Greene, The Quiet American

Tips on Travel to Vietnam

It's always warm in Southeast Asia apart from high mountains, so leave the heavy clothing at home. Cotton and breathable fabrics are always better than synthetics -- although cotton does wrinkle a lot when traveling! December through April is roughly the dry season in that region, although it can still rain a little. December is a good time to go in terms of temperature -- cooler than in the humid summertime. Either way, wearing more clothing (shirt sleeves and long pants) is always more respectful towards the Asian culture, especially when visiting temples and rural areas.